Frequently Asked Questions - FAQ's

kitchen copper sinks

ARE THE DESIGNS SHOWN HERE THE ONLY DESIGNS YOU SELL?
The designs we show on our website are the designs that we currenty manufacture and stock. We have more styles and models available, so if you would like to see more designs please contact us and we will be happy to assist you finding the design you are looking for.
WHY YOU HAVE TWO TYPES OF PRODUCTS, BARGAIN AND HIGH DESIGN ARTISAN PRODUCTS?
Because we are constantly developing and designing new products. When a product is designed and sold to different dealers and retailers, the product becomes common and copied, therefore it losses its design value over time. Once this happens we reclassify this product into our bargain selection, giving us the opportunity to develop new designs at an exclusive level and at a higher price, in order to pay for the designer work. We believe that by doing this we can attend the needs of any customer, weather being the customer looking for an exclusive high end product, or the customer that is looking for a bargain opportunity. We cover both worlds.
WHAT WILL HAPPEN IF I DO NOT LIKE THE COPPER SINK?
If you do not like your copper sink, we have a 100% satisfaction guarantee. You can return it within 30 days from receipt of your copper sink without any cost for you. So please open your copper sink as soon as you receive it in order to inspect it and approve it. If it arrives damaged, or if it simply is not what you expected, do not worry - we will gladly take it back. We know that sooner or later you will come back to shop with us, as we are confident we are the best source for copper sinks in the market. We only ask you to save your packing materials and repack it exactly as you received it - in order to avoid damages on its return. We do reserve the right not to accept your returned copper sink if it is damaged, mishandled or if we find this to be an improper and unethical business practice.
HOW DO I ORDER?
 Simply browse our selection and chose the copper sink you would like and add it to your shoppingn cart and proceed to checkout.  You may pay via credit card or paypal through our secure server. For delivery lead time please refer to shipping time as we have some products in stock and some other products may take two or three weeks for delivery.
ARE YOUR PRICES RETAIL?
Our prices are very affordable since we are factory direct manufacturers.
DO YOU SELL WHOLESALE?
Yes we do sell wholesale. If you are planning on placing a larger order (above $5,000 USD), we can offer you even additional discounts, as with volume you are helping us reduce our costs and we are willing to pass on to you any possible saving we can bring to the table. So, if you can allow us to save additionally on your order we will be happy to pass on to you any savings we may obtain. More information on Wholesale Copper Sinks.
CAN YOU DO SPECIAL DESIGNS AND CUSTOM WORK?
Yes, we can so any special designs you need and custom work. As we are the manufacturers, we have the flexibility to respond to any particular need you have in your product or project. Please visit custom work section, for more information.